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Human Services Agency of San Francisco
Department of Aging & Adult Services * Department of Human Services

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Case management helps older persons, adults with disabilities or their caregivers coordinate all the services that they may need in order live in their homes or care facilities. The case manager may assess the client's needs, develop a care plan, authorize and arrange for services, coordinate the provision of services among providers, monitor care, and help with discharge from care facilities.

Who Is Eligible?

San Francisco residents who are 60 years of age or older, or individuals between 18 and 59 years of age who are living with disabilities, who are at risk of premature institutionalization and who meet at least one of the following conditions:

  • impairment in one or more areas of activities of daily living, such as eating, dressing, transfer, bathing, toileting and grooming
  • impairment in two or more Instrumental Activities of Daily Living, such as taking medications, stair climbing, mobility indoor, mobility outdoor, housework, laundry, shopping and errands, meal preparation and cleanup, transportation, telephone and money management
  • unable to manage his/her own affairs due to emotional and/or cognitive impairment
  • impaired by virtue of a significant event or circumstance that has occurred within the past 12 months

For More Information

Contact the nearest Case Management services provider.

Bernal Heights Neighborhood Center

515 Cortland Avenue
(415) 206-2140
Languages: English, Spanish, Cantonese, Mandarin, and Tagalog

Catholic Charities/ OMI Senior Center

1948 Ocean Avenue
San Francisco, CA 94127
(415) 406-1150
Languages: English

Curry Senior Center

333 Turk Street
San Francisco, CA 94102
(415) 885-2274

Episcopal Community Services/Canon Kip Senior Center

705 Natoma Street
Languages: English, Tagalog, Spanish, and Chinese (by appointment)

Family Service Agency

1500 Franklin Street
(415) 474-7310
Languages: English, Spanish, Russian, Cantonese, and Mandarin

Jewish Family and Children's Services/Seniors at Home

2245 Post Street
(415) 449-3777
Languages: English and Russian 


1715 Buchanan Street
(415) 931-2275
Languages: English and Japanese

Institute on Aging

3575 Geary Blvd
(415) 750-4111
Languages: English

Meals on Wheels

1375 Fairfax Avenue
(415) 920-1111
Languages: English

Network for Elders

1555 Burke Avenue, Suite A
(415) 647-5353
Languges: English

On Lok Services

1333 Bush Street
(888) 886-6565
Languages: English, Spanish, Chinese, Russian and possibly other languages

San Francisco Homeless Outreach Team

1060 Howard Street, 3rd Floor
(415) 865-5200
Languages: English

San Francisco Senior Center

481 O'Farrell Street
(415) 923-4491
Languages: English, Spanish, Chinese and Russian

Self Help for the Elderly

407 Sansome Street
(415) 677-7593
Languages: English, Chinese and Russian