Careers Client Services

Work directly with individuals or families to help them understand and gain access to services such as food assistance, health insurance and supportive care.

Our client service workers transform lives. We help people put food on the table through nutrition programs like CalFresh and Meals on Wheels. We help people find jobs and enroll in job training programs that advance their careers through programs like CalWORKs. We help people stay healthy through enrollment in public health insurance. We help children and adults stay safe by providing child and adult protective services. And we help older adults and adults with disabilities remain in their homes through our home care services.

If you work here, you’ll learn about all of these services and get to share those programs with San Francisco residents, making a huge impact on their quality of life - and yours. Opportunities include: program eligibility work, employment training, protective services, human services technician, child care specialist, and social work.

What We're Looking For

The most important characteristics and skills of our Client Services teams are:

• Empathy - connecting with people to understand their needs.

• Resourcefulness - navigating programs and services to meet the needs of our clients.

• Creative and critical thinking - assessing issues, identifying obstacles, testing solutions, and solving problems.

• Excellent customer service - maintaining a great attitude in all situations, and "WOWing" others by going above and beyond their expectations.

Examples of our Client Services careers:

• 2905 HSA Senior Eligibility Worker
• 2907 Eligibility Worker Supervisor
• 9703 Employment and Training Specialist II
• 9704 Employment and Training Specialist III
• 9705 Employment and Training Specialist IV
• 9706 Employment and Training Specialist V
• 2904 Human Services Technician
• 2918 HSA Social Worker
• 2914 Social Work Supervisor
• 2919 Childcare Specialist
• 2940 Protective Services Worker
• 2944 Protective Services Supervisor