In-Home Supportive Services (IHSS) IHSS Electronic Timesheets

The City has automatically enrolled all existing and new IHSS Care Recipients and Care Providers in the Telephone Timesheet System (TTS). You may change your TTS passcode and enroll in the online version called the Electronic Services Portal.

For community partners: Visit our Resources page for the tools to help you serve IHSS Care Recipients and Care Providers. 

To use electronic timesheets

  • Online: Visit the IHSS Electronic Services Portal (ESP), and go to:
    • Online address change for IHSS Care Providers
    • Online telephone change for IHSS Care Providers and Care Recipients
  • By phone: Telephone Timesheet System (TTS)
    • Call (833) DIAL-EVV or (833) 342-5388.
    • Accommodations TTS: (844) 576-5445 (for blind or visually impaired individuals, must be set-up by County Social Worker).

Direct Deposit: Effective July 1, 2022, IHSS Providers will be required to receive their paycheck by direct deposit

  • Enroll online at ESP or by paper completing the Direct Deposit form (SOC 829)
    • Submit completed SOC 829 form to Provider Enrollment Processing Center, P.O. Box 1120, Roseville, CA 95678
  • IHSS Providers working for more than one Care Recipient must complete a separate SOC 829 form or ESP direct deposit enrollment for each Care Recipient.

Electronic timesheets materials and support

Questions?  Contact IHSS at (866) 376-7066 or (415) 557-6200.