SF Connected Success Stories

Contributed by Bayview Hunters Point Multipurpose Senior Services Inc.

Lelani had no clue about computers and didn’t even think about using one. When she found out she could look up famous singers, her eyes lit up. The instructor showed her how to search for such websites. She saw and listened to the great Nat King Cole. The website showed his old TV shows and a documentary of his life. She now has a computer at home and has signed up for the internet. She attends the basic computer skills class on Fridays with volunteer instructor Jeannette Roston. Lelani is steadily learning and having fun.”

Shirley is so happy she can now communicate with her children who live out of state. Before attending a class, she had trouble signing in to her email. She doesn’t have a computer at home but has invested in the Nook, a type of e-reader. The device works for what she wants to do – keep in contact with her children through email. She also attends the basic computer skills class on Fridays. She has been surfing that internet ever since.”

Roberta, a participant of the senior center for many years, one day tells the director that she has a computer and has signed up for the internet but doesn’t know what to do. She mentions that she intends to keep in contact with her doctor at Kaiser, check on her tests, and read articles on their website in regards to healthy living. After signing up for the basic computer skills class, Roberta now makes appointments online, checks her medical exams and reads articles.”


Contributed by Richmond Senior Center

Alex is a brand new senior at the Center. Alex is a lifelong Richmond District resident and lifelong bachelor. Alex’s niece brought him to the center after being concerned about his isolation and incipient depression. Alex has also been the victim of a financial scam, losing thousands of dollars in recent years. Alex is learning the computer and especially likes listening to music from his middle European homeland and watching traditional folk dancing. Alex also likes the young nursing student who volunteers to tutor on Mondays.” 

“We have a group of 12 developmentally disabled seniors at the Richmond Senior Center. Many of them spent their childhood and young adulthood in institutions, where they received few educational opportunities and little social behavioral training. One such senior, Jim, has been spending 2-3 hours a day on the computer, playing games like Mahjong, checkers and casino slots. He’s having a fabulous time, and has been given our award for most windows open at a time on a computer!”


Contributed by Lighthouse for the Blind and Visually Impaired

"We have a client who is blind and is learning to use ZoomText. His current needs are for keyboard training and beginning email training. He has started training at Lighthouse and will have follow-up training on his home computer.” 

“A 63-year-old participant retired early from her job due to employer ignorance of not creating an accessible computer work environment. She has come to Lighthouse where she has learned ZoomText and how she can use it for personal use. She is now inspired. She has also received additional help to allow her to possibly return to work, and has been referred to the Department of Rehabilitation.” 

“A 34-year-old participant lost his vision 2 years ago due to diabetes. While he has a host of health conditions, he has learned braille and has been introduced to JAWS, which will help him learn computer skills. With training in JAWS, he will also have the opportunity to learn to use a braille display. This will make his computer experience more enriching. By receiving increased training in all areas of life, including computer training, he has become interested in returning to school to become a teacher of blind and low vision youth.” 


“An 88-year-old Filipino widow, who suffers from depression since the loss of her husband, has learned how to use email to stay in touch with relatives in the Philippines. As a result, she is happier and has something to look forward to when she attends ADHC and uses the BTOP computer.” – Mabini Adult Day Health Center (ADHC)


A disabled senior is able to utilize the computers to compose a detailed account of difficulties encountered in the homeless shelter system and make a report to the SF Board of Supervisors.” – Canon Kip Senior Center