Keeping CalFresh Benefits

Learn how to make sure you keep your benefits active.

CalFresh Work Rules

Effective September 1, 2018, some CalFresh recipients in San Francisco are now required to meet federal work requirements. The rules apply to anyone receiving CalFresh between the ages of 18-49 that does not have a child living in the home.   LEARN MORE

Regular Reporting

If you receive CalFresh, you will get a form in the mail every six months to report changes in your income or other circumstances. Such changes may affect your eligibility for benefits. You can also complete reports online through MyBenefitsCalWIN.

Most households will also be scheduled for a phone or in-person interview once a year. However, if your household includes people who are age 60 or over, or who have a disability, you may not need an interview as frequently. Your CalFresh worker will tell you what to expect.

Income Change Reporting

Between regular reports, households are required to report when their household income exceeds their Income Reporting Threshold (IRT) and will need to submit proof, such as a paystub or award letter, within 10 days of the increase. Your worker will tell you what your specific IRT is. Contact our staff at (415) 558-4700 for assistance if your income has exceeded your IRT, or you may be required to pay back benefits that you were given in error.

Households may also report, during the certification period, any change that could increase benefits, such as a job loss or increased shelter expenses.

Account Maintenance

You can create an online account through MyBenefitsCalWIN to easily update your contact information, complete reports, apply for benefits, check your EBT balance, and receive notices online. If you are receiving CalFresh and your mailing address or phone number has changed, please update your contact information through MyBenefitsCalWIN or call the CalFresh Service Center at (415) 558-4700.