HSA Coronavirus Updates HSA Essential Services and Contacts
Keeping you safe while meeting your service needs
SFHSA Service Centers offer limited on-site support during the City’s latest stay-at-home order. We are still available to meet your essential service needs without interruption by phone and online.
View our flyer for information on how to request support and ways to apply for and maintain benefits online. Until we fully reopen, Service Centers are available for those who need to use our phones or computers to request support, emergency requests, document dropoff, and diaper pickup at select locations.
Online
Visit MyBenefitsCalWIN, 24 hours a day, 7 days a week. Once you create an online account, you can easily complete the following actions for CalFresh, Medi-Cal, CalWORKs, and County Adult Assistance Programs (CAAP):
- Submit benefit applications and recertification/renewal reports
- Update contact information
- Receive notices online
- Check your EBT balance if you get CalFresh
By phone
You can call for assistance during business hours (Monday through Friday, 8:00 a.m. to 5:00 p.m).
- CalFresh and Medi-Cal (415) 558-4700
- CalWORKs (415) 557-5100
- County Adult Assistance Programs (CAAP) (415) 558-2227
- All other services (415) 557-5000 (Wait time may occur due to increased call volume.)
SFHSA Service Centers with limited services
Some of our lobbies offer access to a phone or the internet for service support. Diaper pickup and drop boxes are also available. See the table below for details. NOTE: Lobby lines may result in long wait times and lobby closure earlier than 5:00 pm.
How to find us: 2 Gough Street | 170 Otis Street | 1235 Mission Street | 1440 Harrison Street | 3120 Mission Street