IHSS Provider Become an IHSS Provider

• Go to the enrollment site. If you're a former IHSS Provider, call (415) 557-6200 or email ihsspaymentunits@sfgov.org to find out if your provider status is still active.
• Create an account and write down your username, password, and answers to the security questions. All three are case sensitive and must be re-entered to watch the videos.
• Watch the mandatory videos.
• Schedule an orientation appointment. 

Start Enrollment

• You will then get prompted to make a phone appointment with our enrollment center.
• Complete "Provider Enrollment Packet" with your IHSS Recipient
  • Provider Enrollment Packet (including SOC 426A)
    • English | Español | 中文 | русский | Filipino | Tiếng Việt
  • Print and mail original packet to:
    • Attention N3AX, P.O. Box 7988, San Francisco, CA 94120

We will call you at your scheduled appointment time to explain the rules of the program, the required forms and documents, and how to get a background check. 

• Complete the Live Scan form and bring it to the fingerprinting service. The Live Scan cost ranges from $55 to $75. List of Vendors  
• Keep a Live Scan copy and payment receipt.

You’ll receive your first timesheet after we have processed all your forms and received a clear background check.
 

• Then immediately enroll to get electronic timesheets to speed up your payments and avoid postage costs and timesheet errors. I need help enrolling.

• Join the Public Authority Registry to find one or more IHSS Recipients who match your preferences.