Become an IHSS Provider
Steps to become a Provider
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1
Complete online enrollment
If you're a former IHSS Provider, call (415) 557-6200 or email ihsspaymentunits@sfgov.org to find out if your provider status is still active.
- Create an account and write down your username, password, and answers to the security questions. All three are case-sensitive and must be re-entered to watch the videos.
- Watch the mandatory videos.
- Schedule an Orientation appointment.
Orientations are offered in English, Spanish, Chinese, and Russian. For help with scheduling an appointment or enrollment, call (415) 557-6200.
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2
Attend 2-hour, group Orientation in San Francisco
Arrive 15 minutes early for your Orientation appointment at 77 Otis Street with:
- Valid State or U.S. Government-issued photo ID
- Original Social Security Card
- A Work Authorization (Required only if your Social Security card states "Valid for work only with DHS or INS authorization")
- Completed Provider Enrollment Packet (including SOC 426A). Complete the packet with your IHSS Recipient, if you know the Recipient): English | Español | 中文 | русский | Filipino | Tiếng Việt
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3
Get background check
Schedule a LiveScan fingerprinting appointment with the San Francisco IHSS Public Authority.