Shelter information: Shelter is now available for unhoused individuals without dependents in San Francisco who are applying for cash assistance. If you are interested in shelter, call CAAP (415) 558-2227.
EBT card update: New EBT cards protect you against fraud and theft. If your card is not working or you have questions, call EBT customer service (877) 328-9677 or CAAP (415) 558-2227,
Includes up to $687 a month for eligible San Francisco residents, employment services, application assistance, and a free MUNI pass.
Apply for CAAP
Includes income eligibility, required documents, and a step-by-step application process.
Use CAAP Cash Benefits
How to access your cash benefits and make purchases at retail outlets.
Keep CAAP Benefits
How to keep your benefits by reporting household changes and completing the renewal process.
Note: Masks are recommended but not required when visiting our Service Centers to protect our staff, clients, and community.
- For changes to the CAAP application process: Visit Apply for CAAP
- Submit verifications and documents by email: CAAPClerical@sfgov.org
- More information: Call (415) 558-CAAP (415-558-2227) or fax (415) 558 4104.
Service Center locations: On our map below, click on our Service Center for location details.