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Protection + Safety

HSA oversees programs that protect children and adults from abuse. We are also responsible for setting up emergency shelter and food services to those displaced by a citywide disaster. 

Reporting Abuse

To make a report of abuse, exploitation, neglect, or self-neglect, contact:
Child Abuse (800) 856-5553
Adult Abuse (800) 814-0009.

Young Boy Playing

Child Abuse

HSA Family and Children's Services (FCS) responds to reports of suspected child abuse, neglect, or exploitation. Anyone can contact our hotline to make a confidential report.

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Older Adult Reading

Adult Abuse

Our Adult Protective Services responds to reports of abuse, neglect, exploitation, and self-neglect involving older adults and adults with disabilities.

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meeting with older adults

Legal Guardianship Programs

We provide vital services for people who are unable to care for themselves or manage their finances on their own due to significant physical or mental limitations

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Emergency call center

Emergency Preparedness and Assistance

HSA coordinates with the San Francisco Department of Emergency Management and partner agencies to safeguard residents in a citywide emergency. 

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