Career Pathways - HSA CAAP

Job duties routinely performed:

·      Reception: Greet clients who come for CHS services in the Client-Health Service Reception areas; Instruct clients and answer questions about the CHS processes.

·      Compile and combine documents from various sources and scan documents into Triage iFiles using Kofax import.

·      Enter data into the COSTS database, pull data from the database and format reports/labels, review reports/labels to quality control.

·      Review SharePoint Calendar to identify the daily call list for reception.

·      Check clients into the Q-Flow System; Escorts clients from Door B to CAAP main lobby or Triage conference room; Close or Route Clients.

·      Input show and no-show for all Triage clients into iTasks.

Desired skills necessary to perform the job:

√ Team Oriented

√ Customer Service Focused                                                                   

√ Verbal/Written Communication Skills

√ Organizational and/or Interpersonal Skills

√ Conscientiousness; Able to adapt to all situations/task assignments

√ Detail Oriented

√ Able to work in a fast-paced environment

Job Schedule:

Monday - Friday 8:00-5:00