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POSTPARTUM DOULA
Job Description
A doula agency in the Bay Area is seeking compassionate, dedicated individuals who are passionate about supporting families during the postpartum period. This is a full-time employee opportunity for individuals interested in training toward becoming a Certified Postpartum Doula through Doulas by the Bay’s internal training program while making a meaningful impact in the lives of new parents and newborns.
We proudly serve families across the East Bay, San Francisco, Marin (North Bay), Peninsula, South Bay, Lamorinda, and surrounding California communities. As an employee-based doula agency, we invest in our team through paid training, mentorship, hands-on practice, and professional development.
Position Summary:
As a Postpartum Doula, you will provide emotional, educational, and practical support to families after the birth of their baby. You will assist with newborn care, postpartum recovery, light household support, and helping families transition confidently into this new chapter. Employees participate in paid online training, mentorship, and supervised hands-on practice with volunteer families prior to active client family assignments. Once assigned to client families, employees transition into full client-facing doula assignments with increased compensation. This role is part of our Onsite Training Program and specifically focuses on training employees through a structured 6-month paid training curriculum.
Major Duties:
• Provide hands-on newborn care support, including feeding guidance, soothing techniques, diapering, and sleep support
• Offer emotional reassurance and education to new parents
• Assist with postpartum recovery support and overall family well-being
• Support light household organization related to baby care, including laundry, meal preparation, and errands when needed
• Maintain professionalism, reliability, confidentiality, and clear communication with families and team members
• Follow company training guidelines, mentorship recommendations, and family care plans
• Travel to client homes throughout the Bay Area using reliable transportation
Minimum Qualifications:
• Compassionate, patient, and nurturing personality
• Strong desire to support postpartum families
• Willingness to learn and grow professionally through mentorship and training
• Reliable, organized, and responsive
• Excellent references
• U.S. work authorization
• Clear background check
• Reliable transportation required
• TDAP vaccination required for employees working with newborn families
• Prior experience working with newborns or families is a plus; however, comprehensive training and mentorship are provided
Job Schedule:
Schedule varies depending on client family needs and assignments. Full-time employees generally average between 32 to 40 hours per week through a combination of active family assignments, training, mentorship, and onboarding activities.
Benefits:
• Paid sick time
• Retirement plan (401k)
• Workers’ compensation coverage
• Paid job training and mentorship
• Continuing education support
• California mileage reimbursement and toll coverage when applicable
• Opportunities to grow within the organization
6 Month Training Structure:
Month 1: Foundations, Ethics & Scope
Month 2: Family Systems & Communication
Month 3: Postpartum Recovery & Mental Health
Month 4: Newborn Care Essentials, Feeding & Safe Sleep
Month 5: Advanced Newborn Care & Sleep Shaping
Month 6: Household Systems, Business Readiness & Mastery
RM Unit: JBM