Manage Your IHSS Provider Status
The IHSS Public Authority will help match you with IHSS Recipients. After you’ve become an IHSS Provider:
- Sign up with the Public Authority Registry.
- Call (415) 243-4477 for more information.
Submit address and phone number changes online through the Electronic Services Portal (ESP)
or
Complete the Form SOC 840 (English | Español | 中文) and submit it one of these ways:
- In person: 2 Gough Street Service Center, Monday to Friday, 8:00 a.m. to 5:00 p.m., for immediate assistance.
- Email: ihsspaymentunits@sfgov.org
- Mail: IHSS Attn N3AX, P.O. Box 7988, San Francisco, CA 94120
For Form W-2:
The state should mail you your Form W-2 by the end of January. Your W-2 is also available on the Electronic Services Portal (ESP) starting in early February.
Note: Some certified live-in IHSS Providers do not receive a W-2 because they are exempt from Social Security tax. Learn more about self-certification requirements.
For Forms W-4 and DE 4:
- Download a W-4 form from the IRS website
- Download a DE 4 form from the state Employment Development Department website
Complete and submit W-4 and DE 4 forms in one of two ways:
- In person: 2 Gough Street Service Center, Monday to Friday, 8:00 a.m. to 5:00 p.m.
- Mail: IHSS Attn N3AX, P.O. Box 7988, San Francisco, CA 94120
If you need help getting forms, contact IPAC at (415) 557-6200.
To obtain an employment verification:
- Complete the Employment/Income Verification Release Form.
- Submit the form in person at the 2 Gough Street Service Center or by email at ihsspaymentunits@sfgov.org.