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Community Case Management

Case management helps older adults, adults with disabilities, or their caregivers coordinate all the services that they may need in order to live in their homes or care facilities.

Who Is Eligible?

San Francisco residents who are 60 years of age or older, or individuals between 18 and 59 years of age who are living with disabilities, who are at risk of premature institutionalization, and who meet at least one of the following conditions:

  • Impairment in one or more areas of activities of daily living, such as eating, dressing, transfer, bathing, toileting, and grooming
  • Impairment in two or more Instrumental Activities of Daily Living, such as taking medications, stair climbing, mobility indoor, mobility outdoor, housework, laundry, shopping and errands, meal preparation and cleanup, transportation, telephone, and money management
  • Unable to manage his/her own affairs due to emotional and/or cognitive impairment
  • Impaired by virtue of a significant event or circumstance that has occurred within the past 12 months 

Services provided

  • Assess the client's needs and develop a care plan
  • Authorize, arrange, monitor, and coordinate services
  • Help with discharge from care facilities

More information

Contact Community Care Management to refer a client at (415) 355-6700.