IHSS Provider Submit IHSS Timesheets

Use the Electronic Services Portal (ESP) to:

  • Enter your hours and submit timesheets  
    Pay periods:  There are two pay periods a month. The first is for days 1 to 15. The second is for days 16 to the last day of the month.
    Submission day: Submit timesheets on the last day of the pay period. Early submissions will not be processed until the end of the pay period.
  • View your timesheet and payment status
  • Enroll in direct deposit
  • Claim sick leave

For help signing up for electronic timesheets, view the guide:  English | Español | 中文 | русский | Filipino | Tiếng Việt

Starting July 1, 2023, all non-live-in Providers of IHSS and Waiver Personal Care Services (WPCS) must use the EVV system to check in at the start of their workday and check out at the end of their workday from the location where services are provided. 

Note: This requirement does NOT apply to live-in Providers or any IHSS Recipient.

For non-live-in IHSS Providers

  • EVV confirms your location at check-in and check-out when you select “Home”. Your location is NOT tracked throughout the day.
  • If you provide both IHSS and  WPCS services, you’ll need to check in and check out for each program separately.

  • The EVV system has been updated to ensure compliance with this federal requirement.

    Learn more.

Overtime pay 

If your IHSS Recipient needs you to work more than their maximum weekly hours:

  • Your IHSS Recipient must contact their IHSS Social Worker to obtain an exception allowing you to work the additional hours.
  • After approval, your IHSS Recipient adjusts hours to ensure that you don't work more than their authorized monthly service hours. 

Travel time pay 

If you have multiple IHSS Recipients, the state will pay for up to seven hours per week for travel time between clients on the same day. To get paid travel time:

  • Submit SOC 2255 form (English | 中文 | Español) either via  
  • After your SOC 2255 form is submitted and processed, travel claims will be available through the Electronic Services Portal (ESP) for ESP users or a travel claim form will be mailed to Telephone Timesheet System users.
  • View the presentation for details on overtime and travel time pay. 

Regular Paid Sick Leave

IHSS Providers are eligible for sick pay through the IHSS Sick Leave Program. You need to accrue enough sick leave to cover your paid time off. You can check your balance of paid sick leave hours and claim sick leave hours in the  Electronic Services Portal. 
NOTE: Unused sick leave will expire at the end of the state fiscal year (June 30).  

View rules and submission details to request regular paid sick leave.

COVID-19 Supplemental Paid Sick Leave

  • May use their sick leave for time away from work and/or to obtain the COVID-19 vaccination.
  • Can claim COVID-19 Supplemental Paid Sick Leave with a TEMP 3021 form based on state criteria. Click here for more details.
  • Who are eligible for a COVID-19 vaccine exemption may use their sick leave for time away from work to obtain to be tested for COVID-19 infection.

How to respond to timesheet violation notices

  • Initial violation: IHSS will try to contact you by phone or mail to inform you of the overtime violation. 
  • Violation 1: IHSS will mail you a violation notice.
  • Violation 2: IHSS will mail you a violation notice and the self-training instructional material for completion in order to receive a one-time waiver of the second violation.
  • Violation 3: IHSS will mail you a violation notice and you will have 20 days to respond, otherwise, your provider status will be suspended for 90 days.
  • Violation 4: IHSS will mail you a violation notice and you will have 20 days to respond, otherwise, your provider status will be suspended for 12 months and you will be required to re-enroll with IHSS. You will be required to get fingerprinted again.

How to appeal a violation:

  • Submit Form SOC 2272 (included with each violation notice) that was mailed to you within 10 calendar days. Then the county will review your appeal and you will receive a response of the decision by mail.  
  • If you do not appeal the third or fourth violations, then you will be suspended.
  • If you wish to dispute the county ruling of the third or fourth violation, you may appeal to the state by contacting the county at (415) 557-6200 and request for an IHSS State Administrative Review Request of Third or Fourth Violation for Exceeding Workweek and/or Travel Time Limits dispute form (SOC 2273) within 10 days from the date noted on the violation notice.
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