Home > Our Services > Access + Empowerment > Health Insurance Counseling and Advocacy Program (HICAP)

Health Insurance Counseling and Advocacy Program (HICAP)

HICAP is a volunteer program that helps Medicare recipients, their family, and caregivers understand their health insurance benefits, options, and rights. HICAP offers free, unbiased, confidential,  and personal assistance from health insurance counselors registered by the California Department of Aging. 

We offer help with Medicare, Medicare supplement policies, Health Maintenance Organizations (HMOs), and long-term care insurance. We can also help you with filing and preparing insurance claims and Medicare appeals, if your claim has been denied.

Ask us about our free educational presentations on Medicare and other health insurance-related topics. 

More Information

Self-Help for the Elderly
601 Jackson Street 2nd Floor,
San Francisco, CA 94133
(415) 677-7520 or (800) 434-0222