PACE ESCORT FT

The Employer is one of the largest community health centers in the United States targeting the medically underserved population. Under the direction and supervision of the Home Care Supervisor, the PACE Escort is responsible for providing escort services to participants, and coordinating support between their homes, medical appointments, and the center. This role also includes assisting participants in their homes and within the center as needed, while maintaining a strong focus on safety, comfort, and dignity.

Duties:

• Escort participants between their homes, medical appointments, and the PACE team in a safe and timely manner.
• Accompany participants during transport to ensure comfort, safety, and adherence to care needs.
• Assist participants with entering and exiting vehicles, including use of durable medical equipment (e.g., walkers, wheelchairs).
• Provide basic non-medical support during escort and transport, including personal care, reminders, reassurance, and observation.
• Ensure participants are properly checked in and handed off to appropriate staff at medical facilities or the PACE center.
• Maintain confidentiality and respect participant privacy at all times.
• Provide in-home support in accordance with participant’s care plan and in coordination with the interdisciplinary team (IDT), the participant and the participant’s family.
• Support participants within the PACE center, including supervision, task assistance, and emotional support.
• Observe, track, and report changes in participant condition, including vital signs, intake, and output, to the Home Care Supervisor or appropriate staff.
• Communicate health and safety concerns promptly to the Home Care Supervisor and/or other program staff.
• Follow safe work practices, including proper body mechanics and universal precautions.
• Interact professionally and courteously with participants, families, and caregivers.
• Participate in social and recreation activities with participants as appropriate.
• Assist with covering assignments in other areas as needed for daily operations.
• Utilize Epic appropriately and efficiently and serve as content and workflow expert for resolving issues and proposing solutions in Epic.
• Perform other job duties as required by manager/supervisor.

Minimum Qualifications:

• Must complete and pass the training curriculum upon hire.
• Current BLS and First Aid required
• Ability to communicate effectively.

Preferred:

• Minimum one year of experience as a Personal Care Aide, Certified Nursing Assistant, or EMT.
• Knowledge of the geriatric population.
• Knowledge of safe and sanitary personal care techniques for elderly population with physical with physical limitations.
• Knowledge of proper body mechanics when providing assistance with Activities of Daily Living.
• Home Health Aide certification
• Certified Nursing Assistant (CNA) certification
• A minimum of one year of experience working with a frail and/or older adult population
• Be able to pass the background check and health screening.
• Must be able to fluently speak, read, and write English.
• Fluency in Chinese (Cantonese and/or Mandarin), or Vietnamese or Spanish is preferred but not required.
• Fluency in other languages is an asset.
• This is an FLSA Non-exempt position.
• This is not an OSHA high-risk position.

Schedule: Monday to Friday; 8am-6pm, 8 hrs. a day

Benefits: health, dental, 401K, vacation.

RM UNIT: JL