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HOUSE ATTENDANT FT
Job Description
Company Bio:
We are a hotel built on the belief that heartfelt, human connections make people’s lives better—especially the people who work here. Our founder challenged impersonal, generic hospitality and created a new boutique standard centered on genuine connection. That purpose remains at the heart of everything we do today.
We’re looking for someone who believes their work has meaning and who understands that every day offers the chance to positively impact coworkers, guests, owners, and the community. If you’re someone who takes initiative, someone with a natural passion for improving others’ lives, you will thrive here. Our work environment is quirky, irreverent, exciting, uncommon, empowering, and truly exceptional. Guests feel it; you will too.
Major Duties:
Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include:
· Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
· Clean and set-up meeting room functions according to the function sheets.
· Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
· Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
· Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
· Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
· Check and replenish your supplies and cleaning tools.
· Quickly respond to guest requests in a friendly manner.
· Return lost items with proper documentation to the Housekeeping Department.
· Additional responsibilities may be required.
Minimum Qualifications:
· 1 year of experience in customer service or similar position.
· Passion for customer service and good verbal communication skills, basic writing skills.
· Must have a flexible schedule, able to work evenings, weekends, and holidays when needed.
· Previous housekeeping experience is a plus.
· High School Diploma is preferred.
Job Schedule:
· To be determined
Benefits:
· Paid time off
· Medical/dental/vision insurance
· 401k
RM Unit: NT