The IHSS System

DAS oversees the entire IHSS system for the City to ensure that IHSS Providers and IHSS Recipients receive their services and benefits, including:

Receiving applications for IHSS
Determining financial eligibility for IHSS and Medi-Cal
Visiting IHSS Recipients' homes in order to grant IHSS services according to one's need and state regulations;
Adjusting IHSS services as IHSS Recipient needs change
Working with partners in the long-term care continuum to ensure IHSS Recipients maintain independence in the community
Accessing the Independent Provider Assistance Center (IPAC) for help to
- Become and IHSS Provider
- Process timesheets and assist with payment issues

IHSS Public Authority contracts with DAS to provide high-quality services for IHSS Recipients, including:

A registry of screened IHSS Providers for IHSS Recipients who need assistance finding and hiring a care giver
Emergency On-Call services when an IHSS Recipient's regular IHSS Provider is unavailable
Mentorship serving IHSS Recipients who are transitioning from the hospital to the community and to hire and manage IHSS Providers.
Serving as “employer of record” for IHSS Providers that engages in collective bargaining with their union
Administering health and dental benefits for IHSS Providers
Receives and analyzes background checks as part of the IHSS Provider enrollment process, in coordination with DAS

Homebridge assists IHSS Recipients with managing their role as employer for their IHSS Providers* by

Acting as the IHSS Providers' employer
Assisting with hiring, scheduling, payroll, training, and supervision of the home IHSS Providers
Ensuring that each of its IHSS Providers has a minimum of 75 hours of specialized training in paramedics and behavior or health issues
Helping IHSS Recipients and IHSS Providers overcome barriers to service delivery