Ways to apply
To keep you safe, our Service Centers offer limited on-site support during the City’s latest stay-at-home order. We are still available to meet your essential service needs without interruption by phone and online.
To apply at this time, please see the information below.
- Online at GetCalFresh (English | Español)
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By phone at (415) 558-4700 to get your application started or for more information. You can also schedule an appointment for application assistance at 2EnrollMeSF.org.
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By fax at (415) 355-2300
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By mail at City and County of San Francisco, Department of Human Services, P.O. Box 7988, San Francisco, CA 94120-7988
Required documents: Whether applying online or in person, you'll need to provide documentation of your income, residency, and identity. View the types of verification.
Next steps after applying
- Interviews/signatures: In-person interview and a written signature may be waived on your application through the end of the federal health emergency . We will complete the process by phone, mail, or electronic means whenever possible.
- Wait for determination: You will receive an approval or denial of your application within 30 days.
- Need temporary food relief? You can request Expedited Services within three days if you're experiencing extremely low income, lack of resources, or extremely high housing expenses.
- Obtain your EBT card: You should receive your card by mail in one week. The PIN may arrive in a separate envelope. Card pick-up is only available for those without access to a stable mail or phone situation.
- Disagree with a determination? You can appeal your denial or benefit amount by calling (800) 952-5253, or by mailing the Appeals Unit, P.O. Box 7988, San Francisco CA 94120.