SFMTA PST Clerical TRN - SOMS

The San Francisco Municipal Transportation Agency (SFMTA) provides safe, reliable, accessible, and sustainable transportation services for residents and visitors throughout San Francisco.

Essential Duties and Responsibilities

·        Performed data entry and maintained electronic and paper filing systems.

·        Assisted with document preparation, records management, and administrative support functions.

·        Provided customer service and responded to routine inquiries in person, by phone, and via email.

·        Processed forms, correspondence, and departmental documents accurately and timely.

·        Maintained organized records and files in accordance with departmental procedures.

·        Assisted with scheduling, meeting preparation, and office coordination activities.

·        Entered, updated, and verified information in agency databases and tracking systems.

·        Supported staff with routine clerical and administrative tasks.

·        Managed incoming and outgoing correspondence and office communications.

·        Assisted with inventory tracking, supply management, and office organization.

Professional Competencies Developed

• Workplace punctuality and accountability
• Written and verbal communication skills
• Familiarity with office or administrative environments
• Microsoft Office Suite and digital tool proficiency
• Records management and data handling
• Team collaboration and time management
• Civil service career pathway navigation

Minimum Qualifications

• Commitment to completing a six-month training assignment
• Strong interest in public service, customer service, or office support
• Ability to communicate professionally in a team-based environment
• Punctual, reliable, and coachable

Schedules Varies -- flexibility is required -- Final Schedule Assigned Upon Hire

Must be flexible as schedule is subject to change