Keep Medi-Cal
Steps to renew your Medi-Cal coverage
Please follow the renewal steps below but note that starting in January 2026 there will be some changes to Medi-Cal eligibility. View changes.
- Wait for us to contact you about renewing your coverage:
We will try to renew your Medi-Cal without requiring you to fill out a renewal form. If we succeed, you’ll get a notice confirming your Medi-Cal has been renewed for another year. If we don’t succeed, you will get a renewal packet in the mail. - Update your information: If you have moved and are not sure we have your updated address, please call (855) 355-5757 or visit BenefitsCal. Otherwise, you may not receive your renewal packet or renewal letter and could lose your Medi-Cal.
- If you receive a renewal packet in the mail: Complete and return the form in the packet and the requested verifications by the due date mentioned in the letter. Call (855) 355-5757 with any questions.
- Ways to submit updated contact information and requested verifications:
- Call: (855) 355-5757
- Email: SFMedi-Cal@sfgov.org
- Online at BenefitsCal
- Visit a Service Center: 1440 Harrison Street | 1235 Mission Street | 3120 Mission Street | 2 Gough Street, our location for older adults, veterans, and adults with disabilities.
- If you miss your renewal deadline:
You will have 90 days after your discontinuance to submit the renewal form and income verification documents without having to reapply. After that, you may need to submit a new application for Medi-Cal. - If you move to another county:
If you are moving to another county in California and want to keep your Medi-Cal benefits, we may be able to help transfer your case. For details about an Inter-County Transfer (ICT), call (855) 355-5757
Beware of Medi-Cal scams: Medi-Cal and SFHSA will never require payment for your Medi-Cal application or renewal. If you are asked for payment or have other reasons to suspect fraud, call the Medi-Cal Fraud Hotline (800) 822-6222.
Contact Medi-Cal
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Ways to contact us
- Call: (855) 355-5757
- Email: SFMedi-Cal@sfgov.org
- Fax:(415) 355-2300
- online: Benefitscal.com
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Replace Medi-Cal card