SFMTA PST Clerical TRN - HR File/Reception

The San Francisco Municipal Transportation Agency (SFMTA) provides safe, reliable, accessible, and sustainable transportation services for residents and visitors throughout San Francisco

Essential Duties and Responsibilities

• Perform clerical tasks including photocopying, filing, scanning, and mail distribution
• Answer phones and greet visitors using professional customer service etiquette
• Assist with intake procedures, scheduling, sign-ins, and interoffice routing
• Maintain digital and paper records in accordance with confidentiality standards
• Enter timesheets or data into internal systems with accuracy and timeliness
• Prepare simple documents and correspondence using Microsoft Word and Outlook
• Support teamwork, attend staff meetings, and provide general administrative assistance
• Participate in career readiness activities including resume writing and mock interviews
• Complete training assignments and performance evaluations as scheduled

Professional Competencies Developed

• Workplace punctuality and accountability
• Written and verbal communication skills
• Familiarity with office or administrative environments
• Microsoft Office Suite and digital tool proficiency
• Records management and data handling
• Team collaboration and time management
• Civil service career pathway navigation

Minimum Qualifications

• Must be eligible for Temporary Exempt classification under Charter Section 10.104.16(b)
• Commitment to completing a six-month training assignment
• Strong interest in public service, customer service, or office support
• Ability to communicate professionally in a team-based environment
• Punctual, reliable, and coachable

Preferred Qualifications

• Basic computer literacy (email, calendar, word processing)
• Prior volunteer or customer service experience

Schedules Varies -- flexibility is required -- Final Schedule Assigned Upon Hire

Must be flexible as schedule is subject to change

Special Requirements:

All participants must participate in the PST Career Support Services job readiness training course to be completed within the first six program months in order qualify for an extension.

Special Note:

Interviews are scheduled on Wednesdays from 8:30am to 12:00pm. Late arrivals will not be permitted to enter. Check with your worker to schedule.

PSTL: AR