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How to use your CalFresh EBT card

In San Francisco, CalFresh benefits are distributed via the Electronic Benefit Transfer (EBT) cards, also known as the Golden State Advantage card. The EBT card is used like a debit card with a four-digit PIN and it offers privacy when making purchases. 

  • Check your EBT card balance: View your balance and purchase history on your smartphone by downloading the Fresh EBT app or by calling 1-877-328-9677.
  • Report a lost card: Call CalFresh customer service immediately at (415) 558-4700.
  • Protect your card against scams: Always keep your PIN and EBT card number safe and secret. If you receive a text or phone call asking for card or PIN numbers, do not provide your information. Contact us immediately using the customer service numbers provided by HSA, or printed on the back of your card. 

Where to use CalFresh EBT cards

  • EBT online: You can use your EBT card to purchase groceries online from Amazon. Get details (English | Spanish). You can also order your groceries for store pickup at several Safeways in the City. Check the list regularly for updates (English | Spanish).
  • Free diapers: Pick up free diapers for each of your children under the age of three from the Diaper Bank. Get details.
  • Grocery retailers: Purchase healthy food at most grocery stores, neighborhood markets, and farmers' markets. View map.
  • Restaurants: Buy hot meals and prepared food at restaurants participating in the Restaurant Meals Program.
  • Farmers' markets: Get up to $10 in free, fresh produce when you shop at farmers' markets participating in Market Match.
  • More free or discount deals: See the deals for museums, utilities, transportation, legal advice, and kids' recreation programs. View services.