OEWD Administrative Support TRN​​ 

Pamagat ng Trabaho: Public Service Trainee - Clerical Track​​ 

Klasipikasyon: 9910 -- Sinasanay sa Serbisyo Publiko​​    

Programa: San Francisco Human Services Agency (SFHSA) – PST​​            

Uri ng Trabaho: Pansamantalang Hindi Kasama (TEX)​​ 

SOC Code:                 43-9061 – Office Clerks, General​​ 

Iskedyul: 32 oras bawat linggo​​ 

Tagal: 6 hanggang 12 buwan​​ 

Location:                 Various City and County of San Francisco Department Host Sites​​ 

Buod ng Posisyon

The 9910 Public Service Trainee (PST) – Clerical Track is a 6 to 12 month transitional employment opportunity designed for San Francisco County CalWORKs, CAAP, CalFresh, and Foster Care participants. Through structured, on-the-job training, participants will gain valuable administrative, digital, and professional skills aligned with the responsibilities of entry-level office clerks (SOC 43-9061).​​ 

Trainees are placed in City departments and receive hands-on experience in clerical functions such as customer service, filing, records management, and basic office operations. The role also includes mentorship, career readiness support, and wraparound case management to support long-term employment and civil service advancement.​​ 

Mga Mahahalagang Tungkulin at Responsibilidad

•  Perform clerical tasks including photocopying, filing, scanning, and mail distribution​​ 
• Answer phones and greet visitors using professional customer service etiquette​​ 
• Assist with intake procedures, scheduling, sign-ins, and interoffice routing​​ 
• Maintain digital and paper records in accordance with confidentiality standards​​ 
• Enter timesheets or data into internal systems with accuracy and timeliness​​ 
• Prepare simple documents and correspondence using Microsoft Word and Outlook​​ 
• Support teamwork, attend staff meetings, and provide general administrative assistance​​ 
• Participate in career readiness activities including resume writing and mock interviews​​ 
• Complete training assignments and performance evaluations as scheduled​​ 

Mga Nabubuong Propesyonal na Kakayahan

• Pagiging nasa oras at may pananagutan sa lugar ng trabaho
• Mga kasanayan sa komunikasyon sa pamamagitan ng pagsulat at pasalita
• Pamilyar sa mga kapaligirang pang-opisina o pang-administratibo
• Kahusayan sa Microsoft Office Suite at mga digital na kagamitan
• Pamamahala ng mga rekord at paghawak ng datos
• Kolaborasyon ng pangkat at pamamahala ng oras
• Pag-navigate sa landas ng karera sa serbisyo sibil

Minimum Mga Kwalipikasyon

• Must be eligible for Temporary Exempt classification under Charter Section 10.104.16(b)​​ 
• Commitment to completing a six to 12 month training assignment​​ 
• Malaking interes sa serbisyo publiko, serbisyo sa customer, o suporta sa opisina
• Kakayahang makipag-usap nang propesyonal sa isang kapaligirang nakabatay sa koponan
• Nasa oras, maaasahan, at madaling turuan

Preferred Mga Kwalipikasyon

• Basic computer literacy (email, calendar, word processing)​​ 
• Prior volunteer or customer service experience​​ 

Program Milestones & Completion Requirements​​ 

• Completed hours not to exceed 1,040​​ 
• Receive a "Meets Expectations" rating or higher on both midpoint and final evaluations​​ 
• Submit a final resume and participate in an exit interview​​ 
• Maintain attendance and professional conduct throughout the assignment​​ 

Graduation Outcomes​​ 

• Upon successful completion, trainees will receive:​​ 
• Certificate of Completion​​ 
• Letter of Program Completion​​ 
• Support transitioning into civil service roles or unsubsidized employment​​ 

SOC Career Path Alignment​​ 

This training role is aligned with SOC Code 43-9061 – Office Clerks, General, and supports advancement into civil service and related occupations such as:​​ 

• 43-6014 – Secretaries and Administrative Assistants​​ 
• 43-9021 – Data Entry Keyers​​ 
• 43-4051 – Customer Service Representatives​​ 
• 43-4071 – File Clerks​​ 

Nag-iiba-iba ang mga Iskedyul -- kinakailangan ang kakayahang umangkop -- Itinalaga ang Pangwakas na Iskedyul sa Pagkuha ng Trabaho