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In-Home Supportive Services (IHSS) IHSS Switches from Paper to Electronic Timesheets

The federal government has set a deadline in 2020 for completing the switch to electronic timesheets, also referred to as Electronic Visit Verification (EVV).

All IHSS Care Recipients and Care Providers must switch from paper to electronic timesheets by the end of June 2020. Those not enrolled by then risk interruption to care and Provider payment. To ensure that doesn't happen, the HSA Department of Disability and Aging Services (DAS) urges all IHSS Providers and Recipients to enroll now.

For community partners: Visit our Resources page for the tools to help you serve IHSS Care Recipients and Care Provders. 

Enroll now to get the benefits of using electronic timesheets 

  • Faster Provider payment 
  • Fewer timesheet errors
  • No more paper or postage costs

Ways to enroll

  • Online: Providers and Recipients should visit the IHSS Services Portal to enroll in the Electronic Timesheet System (ETS).
  • By phone: Recipients also have the option to approve timesheets by phone rather than online. Call IHSS at (415) 557-6200 to enroll in the Telephone Timesheet System (TTS).
  • In person: Sign up now for assistance with enrollment and using ETS and TTS: English | Español | 中文 | русский | Filipino | Tiếng Việt  
    Language support is provided. 

Questions?  Contact IHSS at (866) 376-7066 or (415)-557-6200.