IHSS Recipient Hire an IHSS Provider

If you want to hire a friend or family member to be your IHSS Provider:

• Refer them to our webpage, Become an IHSS Provider.
• Hire an existing IHSS Provider directly at the Electronic Services Portal

Start your search for an IHSS Provider by viewing the IHSS video (English | 中文 | Español) or flyer, then: 

• Get referred to the Public Authority by IHSS for help with finding an IHSS Provider.
• Tell the Public Authority counselor your preferences and care needs when they call.
• Get a list of five recommended IHSS Providers from the counselor.
• Interview them by phone to determine who is the best fit for you. You can call your IHSS Public Authority counselor with questions. 
• Ensure the IHSS Provider meets the COVID-19 vaccine requirements issued by the California Department of Public Health.

If you are no longer working with your assigned IHSS Provider:

• Call your IHSS Social Worker or the IHSS Independent Provider Assistance Center (IPAC) at (415)-557-6200 to update changes, including the last day of service by your IHSS Provider.
• Download or ask IPAC for an Independent Provider Packet (IPP) to hire a new IHSS Provider.

Public Authority Mentorship Program offers guidance on hiring and managing your IHSS Provider.

Supervising Your Provider video (English | Español | 中文) and flyer offer tips on how to communicate effectively with your IHSS Provider, maintain privacy, and protect personal information.