County Adult Assistance Programs (CAAP) Use CAAP Cash Benefits

How use your CAAP benefits

CAAP benefits are distributed via the Electronic Benefit Transfer (EBT) cards. The EBT card is used like a debit card with a four-digit PIN. 

  • Report a lost or stolen card: Call (877) 328-9677 or (415) 558-2227.
  • Check your EBT balance: Call (877)-328-9677 or visit
  • Protect your EBT: Always keep your PIN and EBT card number secret. If you receive a text or phone call asking for your card and PIN numbers, do not provide your information. Contact us immediately at (415) 558-2227.

Where to use your EBT card

Two-party check/Direct Deposit

  • A two-party check may be used for a treatment program or housing provider. Call us for information at (415) 558-2227.
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