How use your CAAP benefits
CAAP benefits are distributed via the Electronic Benefit Transfer (EBT) cards. The EBT card is used like a debit card with a four-digit PIN.
- Report a lost or stolen card: Call (877) 328-9677 or (415) 558-2227.
- Check your EBT balance: Call (877)-328-9677 or visit ebt.ca.gov.
- Protect your EBT: Always keep your PIN and EBT card number secret. If you receive a text or phone call asking for your card and PIN numbers, do not provide your information. Contact us immediately at (415) 558-2227.
Where to use your EBT card
- California EBT Surcharge Free ATMs: List of retailers/banks with no surcharge
- California EBT Locator: Includes grocery stores, farmer's market, daily cash limit, and surcharge.
- More free or discount deals: Get deals for museums, utilities, transportation, legal advice, and more.
Two-party check/Direct Deposit
- A two-party check may be used for a treatment program or housing provider. Call us for information at (415) 558-2227.