County Adult Assistance Programs (CAAP)

CAAP provides cash assistance to low-income adults without dependent children, adults that cannot work, and refugees.

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CAAP Policy Changes: Effective September 1, those participating in a CAAP Workfare Program had their monthly hours reduced. Those who are also receiving CalFresh can use CAAP workfare hours to satisfy CalFresh work rules. 

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CAAP offers cash assistance and employment services for low-income San Franciscans with no dependent children (including those who cannot work) and qualifying immigrants and refugees.

CAAP issues benefits on the first of each month through an Electronic Benefit Transfer (EBT) card. The card can be used at participating stores and restaurants like a bank card or to withdraw cash at various surcharge-free ATM machines throughout San Francisco.

If you are currently employed, you may still be eligible for benefits. Our staff will work with you to identify what benefits and services within CAAP you may be eligible for, and they will be available to you throughout the process to answer any questions you may have. 

Need help finding a job, learning new skills or a place to stay? CAAP can help you. Visit our pages below or review our CAAP Fact Sheet.

ATM Machine

CAAP Benefits

More information on benefits that may be available to CAAP participants.

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Reviewing Application at 1235 Mission Street

Applying for CAAP

Learn more about the CAAP application process.

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Beware! There are reports of EBT scams to steal your benefits. Always keep your PIN and EBT card number safe and secret. We will never contact you to request personal information such as your EBT card number and PIN. If you’ve received a text or phone call asking for this personal information, notify us right away. For EBT assistance, only contact customer service numbers provided by the Human Services Agency, or printed on the back of your card.

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Contact

For more information about CAAP benefits and services, please call (415) 558-CAAP (415-558-2227)

If you are interested in scheduling an appointment to apply, please visit the CAAP Service Center located at 1235 Mission Street.

To check your EBT card balance:
     Call 1-877-328-9677 and enter your 16-digit EBT number
     Download the free Fresh EBT app for iPhone and Android

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Locations

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Related

Hearing Request

Clients of government-funded aid programs may request a fair hearing if they are dissatisfied with an action taken in their case.

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JobsNOW!

JobsNOW! provides job opportunities to HSA clients, foster youth, and transitional age youth, regardless of work experience, education, or job skills.

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CalFresh

Low-income individuals and families use CalFresh to purchase groceries at many food stores.

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Medi-Cal

Medi-Cal provides free or low-cost health insurance for eligible individuals that comes with a range of health benefits and services.

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Public Benefits for Immigrants

Immigrants and their families may be eligible to receive benefits through our programs. You can review our fact sheets and FAQs for additional information.

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